Your privacy matters to asg55. This Privacy Policy explains in plain terms what personal data we collect, why we collect it, how we use and protect it, and what rights you hold over your own information as a Player on our platform.
The following definitions apply throughout this Privacy Policy and all associated data-processing notices issued by asg55:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that identifies or could reasonably be used to identify a living individual, either directly (e.g., full name, email address) or indirectly (e.g., IP address combined with other data). |
| "Processing" | Any operation performed on Personal Data, including collection, recording, storage, access, use, disclosure, transfer, deletion, or destruction. |
| "Data Controller" | The entity that determines the purposes and means of processing Personal Data — in this context, asg55. |
| "Data Processor" | Any third party engaged by asg55 to process Personal Data on its behalf, including payment processors, KYC providers, and analytics platforms. |
| "Player" / "You" | Any individual who has registered an account on the asg55 platform or whose Personal Data is otherwise collected through use of the platform. |
| "KYC" | Know Your Customer — the identity and age verification process required of all Players under applicable anti-money-laundering and responsible gaming obligations. |
| "Cookies" | Small data files placed on a Player's device by the asg55 platform to enable session management, preference storage, and usage analytics. |
asg55 acts as the Data Controller for all Personal Data collected through the asg55 platform. As Data Controller, asg55 is responsible for determining the purposes for which your Personal Data is processed and for ensuring that such processing is conducted in a lawful, fair, and transparent manner consistent with applicable international data protection standards.
All data-related enquiries, requests to exercise your rights, or concerns regarding this Privacy Policy should be directed to the asg55 Data Protection contact at [email protected]. We endeavor to respond to all data-related correspondence within 30 calendar days of receipt.
asg55 collects only the Personal Data that is necessary for the purposes described in this Policy. The categories of Personal Data we collect are set out in the table below:
| Data Category | Specific Data Points |
|---|---|
| Identity Data | Full legal name, date of birth, nationality, gender, government-issued ID number (KTP / passport / driver's license number), and a copy of the relevant identity document uploaded during KYC verification. |
| Contact Data | Registered email address, Indonesian mobile phone number (where provided), and residential address in Indonesia. |
| Financial Data | Bank account details (bank name, account number, account holder name — covering BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, Bank Permata, OCBC NISP), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), deposit and withdrawal transaction records, and balance history. Full payment card numbers are never stored by asg55. |
| Account & Gaming Data | Username, account creation date, login history (timestamps and IP addresses), game session records, bet history, wagering activity, bonus redemption history, and responsible gaming tool settings. |
| Technical Data | IP address, device type, operating system, browser type and version, screen resolution, time zone, referring URL, and pages visited within the asg55 platform. |
| Communications Data | Records of all correspondence with asg55 customer support, including live chat transcripts, email exchanges, and any documentation submitted in connection with a dispute or KYC request. |
| Marketing Data | Your stated marketing preferences (opt-in / opt-out status for email, SMS, and push notification channels), promotional code usage, and responses to asg55 surveys or promotional campaigns where you have voluntarily participated. |
asg55 collects your Personal Data through the following channels and mechanisms:
Data you provide directly when creating your asg55 account, completing KYC verification, making a deposit or withdrawal, contacting customer support, opting into a promotional campaign, or updating your account profile. This is the primary source of your Identity, Contact, and Financial Data.
Technical Data and Account & Gaming Data is collected automatically as you interact with the asg55 platform. This includes data gathered via server logs, session cookies, analytics pixels, and game-engine event logging. Automated collection enables core platform functions such as session authentication, fraud detection, and game outcome recording.
asg55 may receive additional data about you from trusted third parties in specific circumstances. These include: KYC and identity verification service providers who cross-reference your submitted documents against official identity databases; payment processors who confirm the status of deposit and withdrawal transactions; fraud prevention agencies that flag high-risk account patterns; and advertising platforms (where applicable) that record your interaction with an asg55 promotional link prior to registration.
In limited circumstances — primarily in connection with fraud investigation or responsible gaming risk assessments — asg55 may reference publicly available information about a Player, such as publicly accessible social media profiles or news reports, to verify the accuracy of information provided during registration or KYC.
asg55 processes your Personal Data for the following clearly defined purposes. We do not use your data for any purpose incompatible with those listed here without first obtaining your explicit consent or as otherwise required by law:
asg55 processes your Personal Data on one or more of the following legal grounds, depending on the specific purpose of processing:
| Legal Basis | Processing Activities Covered |
|---|---|
| Contractual Necessity | Account creation, KYC verification, transaction processing, gaming services delivery, and customer support — all essential to fulfilling our contractual obligations to you as a registered Player. |
| Legal Obligation | Anti-money-laundering record retention, identity verification, reporting to competent authorities where legally required, and mandatory responsible gaming interventions. |
| Legitimate Interest | Fraud detection and prevention, platform security, internal analytics, and product improvement — where our legitimate interests in operating a safe and functional platform are not overridden by your privacy interests. |
| Consent | Marketing communications (email, SMS, push notifications). You may withdraw consent at any time by updating your marketing preferences in your asg55 account dashboard or by contacting support at [email protected]. Withdrawal of consent does not affect the lawfulness of processing conducted prior to withdrawal. |
asg55 does not sell your Personal Data to third parties. We share your data only in the following controlled circumstances:
asg55 engages carefully selected third-party service providers to process Personal Data on our behalf, strictly for the purposes set out in this Policy. These providers include: KYC and identity verification platforms; payment processing partners managing Indonesian bank and e-wallet channels; cloud infrastructure providers hosting the asg55 platform; customer support software providers; and fraud detection and analytics vendors. All Data Processors are contractually bound to process your data only on asg55's documented instructions, to maintain appropriate security measures, and to comply with applicable data protection law.
Game session data (including bet history and game outcomes) may be shared with third-party game studios — such as Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Pocket Games Soft — to the extent necessary for the delivery, auditing, and technical operation of their respective game titles on the asg55 platform. These studios operate under their own data protection obligations as independent data controllers for their game systems.
asg55 may disclose Personal Data to competent regulatory authorities, law enforcement agencies, or courts where required to do so by applicable law, a valid legal order, or in connection with the investigation or prevention of fraud, money laundering, or other criminal activity. We will notify affected Players of such disclosure where legally permitted to do so.
In the event of a merger, acquisition, restructuring, or sale of all or a material part of asg55's business, your Personal Data may be transferred to the acquiring or successor entity as part of the transaction. You will be notified in advance of any such transfer and will be informed of any material changes to the data processing arrangements that result from it.
The asg55 platform uses cookies and similar tracking technologies to enable core functionality, improve platform performance, and — where you have consented — deliver relevant marketing communications. The categories of cookies we use are described below:
| Cookie Type | Consent Required | Purpose |
|---|---|---|
| Strictly Necessary | No | Essential for platform operation — session authentication, security tokens, load balancing, and language preferences. Cannot be disabled without materially impairing platform functionality. |
| Functional | No | Remember your platform preferences (e.g., preferred deposit method, last game played, odds format) to provide a personalized experience across sessions. |
| Analytics | Yes | Collect aggregated, anonymized data on how Players navigate and use the asg55 platform, enabling us to identify performance bottlenecks and improve the user experience. |
| Marketing | Yes | Track your interaction with asg55 promotional content across the web to attribute registrations to marketing campaigns and to serve relevant promotional offers to opted-in Players. |
You may manage your cookie preferences at any time through your browser settings. Most modern browsers allow you to block or delete cookies; however, disabling strictly necessary cookies will prevent you from logging in to or using the asg55 platform. For detailed guidance on managing cookies in your specific browser, please refer to your browser's help documentation.
asg55 retains your Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, unless a longer retention period is required by law. The following retention schedules apply:
| Data Category | Retention Period |
|---|---|
| Account & Identity Data | For the duration of your active account, plus a minimum of 5 years following permanent account closure, to satisfy anti-money-laundering record-keeping obligations. |
| Financial Transaction Records | Minimum 5 years from the date of the transaction, or longer where required by applicable financial regulation. |
| KYC Documentation | Minimum 5 years from the date of verification, or the date of account closure, whichever is later. |
| Gaming Activity Records | Minimum 3 years from the date of the relevant game session, for audit, dispute resolution, and responsible gaming monitoring purposes. |
| Customer Support Records | 3 years from the date of the support interaction, or until the relevant dispute is fully resolved, whichever is later. |
| Marketing Preferences & Communications | Until you withdraw your marketing consent, or for 2 years following your last active engagement with an asg55 marketing communication, whichever comes first. |
| Technical / Log Data | Up to 12 months from collection for routine security monitoring. Extended retention may apply where a security incident investigation is ongoing. |
Upon expiry of the applicable retention period, your Personal Data will be securely deleted or anonymized such that it can no longer be associated with you as an identifiable individual.
asg55 applies industry-standard technical and organizational security measures to protect your Personal Data against unauthorized access, accidental loss, alteration, disclosure, or destruction. Our security framework includes the following controls:
As a Player whose Personal Data is processed by asg55, you hold the following rights with respect to your information. To exercise any of these rights, please contact us at [email protected] with your registered username and a description of your request. We will respond within 30 calendar days.
Request a copy of the Personal Data asg55 holds about you, along with information about how it is being used. Also known as a Subject Access Request (SAR).
Request correction of inaccurate or incomplete Personal Data held in your asg55 account. You may also update basic account details directly through the account dashboard.
Request deletion of your Personal Data where it is no longer necessary for the purpose for which it was collected, subject to our legal obligations to retain certain records (e.g., KYC and transaction data for the minimum regulatory retention periods).
Request that asg55 restrict the processing of your Personal Data in certain circumstances — for example, while you contest the accuracy of the data or while a complaint is pending.
Request a machine-readable copy of Personal Data you have provided to asg55, for the purpose of transferring it to another service provider, where technically feasible.
Object to the processing of your Personal Data where asg55 relies on legitimate interest as the legal basis. You also have an unconditional right to object to processing for direct marketing purposes at any time.
The asg55 platform is strictly for adults aged 21 and above. asg55 does not knowingly collect or process the Personal Data of any individual under the age of 21. Age verification is a mandatory step in the KYC process, and any account found to be held by an individual under 21 years of age will be immediately closed and all associated data handled in accordance with our responsible gaming obligations and applicable law.
If you believe that asg55 has inadvertently collected Personal Data belonging to a minor, please contact us immediately at [email protected]. We will investigate and, where confirmed, delete the relevant data without undue delay.
The asg55 platform may contain references to or integrations with third-party services — including game studio platforms, payment gateways, and analytics tools. This Privacy Policy applies solely to Personal Data processed by asg55 as Data Controller. It does not extend to the data practices of third-party services, each of which operates under its own independent privacy policy.
asg55 is not responsible for the privacy practices or content of any third-party service accessed through or in connection with the asg55 platform. We encourage Players to review the privacy policies of any third-party service with which they interact, including the Indonesian payment providers (BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, LinkAja) used to process deposits and withdrawals — as those providers are independent data controllers for data processed through their own systems.
asg55 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, regulatory guidance, or platform functionality. The "Last Updated" date at the top of this page will always reflect the date of the most recent revision.
Where a revision materially affects your rights or the way we process your Personal Data, we will notify you by email to your registered address at least 14 days before the revised Policy takes effect. For non-material updates (e.g., typographic corrections, clarifications that do not change the substance of the Policy), the revised Policy will take effect immediately upon publication without prior notice.
Your continued use of the asg55 platform after the effective date of a revised Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any revision, you should cease using the platform and contact support to arrange account closure and any applicable data deletion.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your Personal Data by asg55, please contact us through the following channels:
asg55 targets an initial response to data-related email enquiries within 30 calendar days of receipt. Complex Subject Access Requests or data erasure requests may require additional time where identity verification or legal review is necessary; we will inform you of any extension within the initial 30-day window.
Every connection to the asg55 platform is protected by 256-bit SSL/TLS encryption. Your login credentials, financial details, and personal information are never transmitted in plain text.
All Players complete a rigorous identity and age verification process before any withdrawal is approved. This protects the platform from fraud and ensures asg55 is used only by eligible adults aged 21 and above.
asg55 does not sell, rent, or lease your Personal Data to any third party for commercial purposes — ever. Your data is used solely to deliver and improve the asg55 platform experience.
Sensitive account records, KYC documents, and financial transaction data stored on asg55 servers are protected with AES-256 encryption at rest, ensuring your data remains secure even in the event of a physical server compromise.
Access, correct, export, or request deletion of your Personal Data at any time by contacting the asg55 support team. Your rights under this Privacy Policy are enforceable and will be honored within 30 calendar days.
asg55 retains your data only for as long as legally required or operationally necessary. Once the applicable retention period expires, your data is securely deleted or anonymized — never kept indefinitely.
Your privacy is protected by the asg55 platform at every step. Explore our full game catalogue — from live casino tables to sportsbook markets — knowing your data is safe and your rights are respected.