asg55 Terms & Conditions

For the purposes of these Terms & Conditions, the following definitions apply throughout this document and all associated policies referenced herein:

Use of the asg55 Platform is subject to strict eligibility criteria. By registering an account, you represent and warrant that you meet all of the following conditions:

• You are an individual person, not a corporation, trust, or automated entity acting on behalf of a third party.
• You are at least 21 years of age. The asg55 Platform enfor ces a strict 21+ age policy. Providing false information regarding your age is a serious violation of these Terms and will result in immediate account closure and forfeiture of any balance.
• You are accessing the Platform from a jurisdiction where online gaming is not expressly prohibited under applicable local law, and you bear sole responsibility for determining the legality of online gaming in your jurisdiction prior to registration.
• You are not a resident of any Prohibited Jurisdiction. The Company reserves the right to update its list of Prohibited Jurisdictions at any time without prior notice.
• You are not a current or former employee, contractor, director, officer, or immediate family member of asg55 or any of its affiliated companies, game suppliers, or payment processing partners.
• You are acting on your own behalf and not as an agent, proxy, or representative of any third party.
• You have not previously been excluded from the asg55 Platform through self-exclusion or Company-initiated account closure for Terms violations.
• You are of sound mind and not suffering from a gambling-related disorder that makes participation in gaming activities inadvisable. The Company strongly encourages Players who have concerns about their gambling behavior to review the Responsible Gaming page before registering.

To access real-money gaming services on asg55, you must create a registered Account. The registration process and ongoing account management are governed by the following provisions:

All financial transactions on the asg55 Platform are denominated in Indonesian Rupiah (IDR / Rp). The following provisions govern the deposit and withdrawal of funds:

asg55 offers a range of promotional bonuses to eligible Players. All bonuses are subject to the specific terms published on the relevant promotion page, in addition to the general provisions set out in this clause.

• Bonuses are available to Players who have completed account registration and, where applicable, KYC verification. New-player welcome bonuses are available once per household, device, IP address, and payment method.
• All Bonus Funds are subject to a Wagering Requirement, which will be clearly stated in the individual promotion terms. Standard wagering requirements range from 20x to 40x the bonus amount. Until the Wagering Requirement is met in full, Bonus-derived winnings cannot be withdrawn.
• Wagers placed on certain game categories — including but not limited to live baccarat, certain progressive jackpots, and low-edge table game variants — may contribute at a reduced rate (or zero rate) toward Wagering Requirement fulfillment. Contribution rates are published on each promotion's detail page.
• The Company reserves the right to void any bonus and associated winnings where it determines, in its reasonable judgment, that a Player has exploited a bonus in bad faith, engaged in bonus abuse, or breached the spirit of the promotion terms.
• Bonuses have a defined expiry period from the date of credit. Unexpired Bonus Funds and any associated wagering progress will be forfeited upon expiry. The expiry period is stated in each promotion's specific terms.
• asg55 reserves the right to modify, suspend, or withdraw any promotion at any time. Players with active bonus balances at the time of modification or withdrawal will be given reasonable notice, except where the change is required by regulatory direction.

All games offered on the asg55 Platform — including live casino tables, slot titles, sportsbook markets, and specialty games — are governed by individual game rules published within each game's interface. The following general provisions apply across all gaming verticals:

• asg55 uses certified Random Number Generator (RNG) technology for all non-live games. Live casino games are streamed from licensed studios operated by Evolution Gaming, Pragmatic Play Live, Asia Gaming, and SA Gaming. All game outcomes are independently audited for fairness.
• In the event of a technical failure — including disconnection, server error, or game-engine fault — during an active wager, the Company's system logs will be used to determine the outcome of the affected round. The Company's determination in such matters is final.
• Sportsbook odds are set and managed by asg55's trading team and are subject to change up to the moment a bet is accepted. Once a bet slip has been confirmed and a bet reference number issued, odds are locked for that wager.
• asg55 reserves the right to void any bet or wager where: (a) a pricing error is identified; (b) the event outcome was already determined at the time the bet was placed; (c) the bet was placed using a technical exploit; or (d) there is credible evidence that the integrity of the relevant event has been compromised.
• The use of automated betting software, bots, arbitrage tools, or any form of artificial intelligence to place wagers on the Platform is strictly prohibited and will result in account suspension.

asg55 is committed to promoting responsible gaming across its entire player base. The Platform provides all registered Players with access to the following responsible gaming tools, available at any time via the account dashboard:

• Deposit Limits: Players may set daily, weekly, or monthly deposit caps. Limit reductions take effect immediately; limit increases are subject to a 72-hour cooling-off period before activation.
• Loss Limits: Players may set a maximum net loss threshold over a defined period. Once the threshold is reached, further wagers will be declined until the period resets.
• Session Time Reminders: Players may configure automated reminders that alert them when a specified session duration has been reached.
• Self-Exclusion: Players who wish to temporarily or permanently suspend their account may initiate self-exclusion via the account dashboard or by contacting support at [email protected]. Self-exclusion periods range from 30 days to permanent closure. During self-exclusion, the Player's account is immediately restricted and no marketing communications will be sent.

For comprehensive guidance on responsible gaming, including external support resources, please visit the asg55 Responsible Gaming page.

asg55 reserves the right to suspend, restrict, or permanently close any Player Account, and to withhold or void any funds, bonuses, or winnings, in the event that:

• A Player has provided false, inaccurate, or fraudulent registration or KYC documentation.
• A Player has breached any provision of these Terms & Conditions, including the use of multiple accounts, bonus abuse, or the use of prohibited software tools.
• A Player is found to be under 21 years of age.
• A Player's account activity is suspected of facilitating money laundering, fraud, or any other criminal activity.
• A Player has initiated a chargeback, payment dispute, or reversal through their bank or e-wallet provider without first exhausting the Company's internal dispute resolution process.
• The Company determines, in its reasonable discretion, that continued operation of the account presents a legal, regulatory, or reputational risk to the Platform.

Where an account is closed due to a Player's breach of these Terms, any real-money balance (excluding Bonus Funds and their associated winnings) will be returned to the Player via the original deposit method after all outstanding investigations are completed and any offsets for damages have been applied. Players may appeal an account suspension or closure decision by contacting asg55 support within 30 days of notification.

All content on the asg55 Platform — including but not limited to the asg55 brand name, logo, website design, software, graphics, text, game interfaces, odds data, and promotional materials — is the exclusive intellectual property of the Company or its licensed content suppliers and is protected by applicable international intellectual property law.

Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal, non-commercial gaming purposes. This licence does not permit Players to: copy, reproduce, or redistribute any Platform content; reverse-engineer any Platform software; use the asg55 brand or logo in any third-party context without prior written consent; or scrape, crawl, or programmatically extract odds, game data, or any other Platform content.

Any unauthorized use of asg55 intellectual property will result in immediate account closure and may give rise to legal action.

To the fullest extent permitted by applicable law, asg55's total aggregate liability to any Player in connection with these Terms, the Platform, or any gaming activity shall not exceed the total net deposits made by that Player to their asg55 Account in the 12-month period immediately preceding the event giving rise to the claim.

The Company shall not be liable for any indirect, incidental, consequential, or punitive damages — including loss of profits, loss of data, loss of goodwill, or emotional distress — arising from a Player's use of or inability to use the Platform, regardless of the theory of liability and whether or not the Company has been advised of the possibility of such damages.

The Company shall not be liable for any service interruption, data loss, or gaming outcome inaccuracy arising from: internet connectivity failures; hardware or software faults outside the Company's direct control; Force Majeure events; or third-party payment processor outages. The Company will make reasonable efforts to restore service and rectify affected transactions as promptly as practicable.

The collection, storage, and processing of Player personal data by asg55 is governed by the asg55 Privacy Policy, which forms an integral part of these Terms & Conditions and is incorporated herein by reference. By registering an account on the Platform, you consent to the collection and processing of your personal data in accordance with the Privacy Policy.

Key data practices include: encryption of all personal and financial data at rest and in transit using 256-bit SSL; storage of Player data on secure servers with restricted access controls; retention of transaction and account records for a minimum of five years to satisfy anti-money-laundering obligations; and the non-sale of Player personal data to unaffiliated third parties for marketing purposes. For full details of how your data is used, shared, and how you may exercise your data rights, please review the Privacy Policy.

These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction in which asg55 holds its international gaming licence. Any dispute arising from or in connection with these Terms that cannot be resolved through the Company's internal dispute resolution process shall be submitted to binding arbitration under the rules of an internationally recognized arbitration body, with proceedings conducted in English.

By using the asg55 Platform, Players acknowledge that they are solely responsible for determining whether online gaming is lawful in their jurisdiction and agree to use the Platform only in compliance with all applicable local laws. The Company makes no representation that the Platform is appropriate or lawful for use in any specific jurisdiction. The availability of the Platform in any territory does not constitute a solicitation to engage in activities that may be contrary to local law.

Nothing in these Terms limits a Player's statutory consumer rights that cannot lawfully be excluded under the laws of their country of residence.

asg55 reserves the right to modify, update, or replace any part of these Terms & Conditions at any time. Material changes — those that significantly affect Player rights or obligations — will be communicated to registered Players via the registered email address at least 14 days before the amended Terms take effect, except where earlier implementation is required by regulatory direction or legal obligation.

Your continued use of the asg55 Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with the amended Terms, you must cease using the Platform and contact support to arrange account closure. The current version of these Terms & Conditions, together with the "Last Updated" date displayed at the top of this page, supersedes all previous versions.

For questions, concerns, or formal notices relating to these Terms & Conditions, please contact the asg55 support team through the following channels:

• Live Chat: Available 24/7 directly within the asg55 Platform after login. Average first-response time under 60 seconds.
• Email: [email protected] — for account-specific, KYC, financial, and legal enquiries. Please include your registered username and account ID in all email correspondence.

asg55 targets an initial response to email enquiries within 24 hours. Complex disputes involving financial transactions or KYC verification may require up to 72 hours for a full resolution response. Indonesian-speaking support agents are available across all support channels around the clock.